At Inter Health K Holdings Sdn Bhd, we are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, whether through our websites, mobile applications, clinics, or other services.

1. Information We Collect

• Personal details (e.g., name, NRIC/passport number, address, phone number, email address).
• Medical records and health-related information you provide to us.
• Payment details and transaction information.
• Technical data (e.g., IP address, browser type, device information) when you use our digital platforms.

2. How We Use Your Information

Your information may be used for the following purposes:

• To provide healthcare, wellness, and related services.
• To process billing, payments, and insurance claims.
• To communicate with you about appointments, services, promotions, or updates.
• To comply with legal, regulatory, and contractual obligations.
• To improve our services, systems, and patient experience.

3. Disclosure of Information

We may disclose your personal data to:

• Healthcare professionals and service providers involved in your care.
• Third-party vendors, IT providers, and business partners assisting us in operations.
• Government authorities and regulators as required by law.
• Other parties with your explicit consent.

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or incomplete data.
• Withdraw consent to the processing of your data (subject to legal and contractual limitations).

6. Retention of Data

Your data will be retained as long as necessary for the purposes outlined in this policy or as required by law.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our official website or notified to you directly where appropriate.

8. Contact Us

If you have questions about this Privacy Policy or how your personal data is handled, please contact us:

• Inter Health K Holdings Sdn Bhd
• Email: frontdesk@imed2u.com
• Phone: +6017 281 2685
• Address: A-13 Ground Floor, Jalan Tuanku 1, Taman Salak South, 57100 Kuala Lumpur.